IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) BEFORE ENTERING THIS PROMO. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND COCA-COLA REFRESHMENTS MALAYSIA SDN. BHD. (“PROMOTER”) ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH YOU (“PARTICIPANT”) ARE ENTITLED TO PARTICIPATE IN THIS PROMO. BY ENTERING THIS PROMO, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO ABIDE BY THESE TERMS AND CONDITIONS AND PRIVACY POLICY.
A. Eligibility
B. Promo Period
C. How To Participate
The manner of participation will differ depending on the type of outlets from where a purchase is being made, as listed under paragraphs C.1 and C.2 below.
D. Prize & Selection of Winners
b) National Grand Prize winner selection: After deducting the entries of Aeon’s Exclusive Second Prize winners, the overall total number of entries received for the Promo will be divided by a factor of 4 to determine the number of National Grand Prize winners.
– For illustrative purposes, a total of 10,200 valid Entries was received. The National Grand Prize Winners will be the Entries at positions #2,550, #5,100, #7,650 and #10,200 .
c) National First Prize winner selection: After deducting the entries of the winners from Aeon’s Exclusive Second Prize and National Grand Prize, the remaining entries received for purchases at all outlets excluding Lotus’s and Aeon outlets will be divided by a factor of 50 to determine the number of National First Prize winners.
– For illustrative purposes, a total of 2,500 valid Entries was received. The National First Prize Winners will be the Entries at positions #50, #100, #150 and so on.
d) Lotus’s Exclusive First Prize winner selection: After deducting the entries of the winners from Aeon’s Exclusive Second Prize, National Grand Prize and National First Prize, the remaining entries received for purchases at Lotus’s outlet will be divided by a factor of 12 to determine the number of the Lotus’s Exclusive First Prize winners.
– For illustrative purposes, a total of 2,500 valid Entries was received from Lotus’s outlet. Lotus’s Exclusive First Prize Winners will be the entries at positions #208, #416, #624 and so on.
e) Aeon’s Exclusive First Prize winner selection: After deducting the entries of the winners from Aeon’s Exclusive Second Prize, National Grand Prize, National First Prize and Lotus’s Exclusive First Prize, the remaining entries received for purchases at Aeon outlet will be divided by a factor of 8 to determine the number of the Aeon’s Exclusive First Prize winners.
– For illustrative purposes, a total of 2,500 valid Entries was received from Aeon outlet. Aeon’s Exclusive First Prize Winners will be the entries at positions #313, #626, #939 and so on.
f) National Second Prize winner selection: After deducting the entries of the winners from Aeon’s Exclusive Second Prize, National Grand Prize, National First Prize, Lotus’s Exclusive First Prize and Aeon’s Exclusive First Prize, the remaining entries received for purchases at all outlets excluding Aeon outlets will be divided by a factor of 200 to determine the number of the National Second Prize winners.
– For illustrative purposes, a total of 2,500 valid Entries was received. National Second Prize Winners will be the entries at positions #13, #26, #39 and so on.
For the avoidance of doubt, where the calculation results in a decimal figure, any decimal of 0.5 and above shall be rounded up to the next whole number (i.e. increased to the nearest whole number), while any decimal of 0.4 and below shall be rounded down (i.e. the decimal shall be disregarded).
E. Other Conditions
1. Transfer of Winner Information
Upon completion of the winner selection process by Coca-Cola Refreshments Malaysia Sdn. Bhd. (“Promoter”), the selected winner’s contact details and relevant personal information may be shared with Flyco Business Pte. Ltd. (“Flyco”) solely for the purpose of prize fulfilment, trip coordination, verification, booking administration, and related travel arrangements for the trip to Jeju Island (“National Grand Prize”).
2. Winner Contact by Flyco
After receiving the winner’s details from the Promoter, Flyco will contact the winner using the contact information provided to the Promoter. Flyco may contact the winner by email, telephone, WhatsApp, or such other reasonable means of communication for the purposes of:
(a) identity verification;
(b) confirming acceptance of the National Grand Prize;
(c) collecting required travel details and documents;
(d) coordinating booking and itinerary arrangements; and
(e) communicating important pre-trip information.
3. Winner Response Deadline
The winner must respond within the deadline communicated by Flyco, failing which the winner may be deemed to have forfeited the National Grand Prize. If a winner is uncontactable, fails to respond, declines the prize, or fails to submit the required information or documents by the stated deadline, the Promoter and/or Flyco reserve the right to disqualify that winner and appoint a replacement winner, if applicable.
4. Verification and Supporting Documents
Prior to confirmation of the National Grand Prize, the winner may be required to provide documents and information requested by Flyco and/or the Promoter, including but not limited to:
(a) full name as per passport;
(b) copy of passport biodata page;
(c) contact number and email address;
(d) nationality and residential address;
(e) emergency contact details;
(f) any visa-related information required for travel; and
(g) signed declaration forms, waivers, indemnities, publicity releases, medical acknowledgements, or participation agreements.
Failure to provide accurate, complete, and valid documentation by 23 August 2026 may result in disqualification and/or forfeiture of the National Grand Prize.
5. Accuracy of Information
The winner is solely responsible for ensuring that all personal particulars and travel information submitted to Flyco are complete, accurate, and identical to the winner’s travel documents. Flyco shall not be responsible for any loss, delay, failed booking, denied boarding, immigration issue, or additional costs arising from inaccurate, incomplete, inconsistent, or late submission of information by the winner.
6. Acceptance of Prize
The National Grand Prize shall be deemed accepted only after the winner:
(a) confirms acceptance in writing or through such method required by Flyco;
(b) successfully completes Flyco’s verification process; and
(c) submits all required forms, information, and supporting documents within the specified timeline.
Until all such requirements are fulfilled, Flyco and the Promoter reserve the right not to proceed with travel bookings or other arrangements.
7. Nature of Flyco’s Role
Flyco acts as the appointed trip organiser and coordinator for the National Grand Prize. Flyco shall coordinate the fulfilment and administration of the trip arrangement after receiving the winner’s details from the Promoter, including pre-trip communication, booking coordination, itinerary management, and on-ground support, subject always to these terms and conditions and the policies of third-party service providers.
8. Scope of Prize Fulfilment
Unless otherwise stated by the Promoter in writing, the National Grand Prize includes only the specific components expressly communicated to the winner. Any costs, expenses, upgrades, add-ons, personal purchases, incidental charges, or items not expressly stated to be included in the National Grand Prize shall be borne solely by the winner.
9. Travel Document Responsibility
The winner is solely responsible for ensuring that he/she holds a valid passport with sufficient validity, and where applicable, valid visas, permits, vaccination documents, travel declarations, or any other immigration or entry requirements required for travel to and from Jeju, South Korea. Flyco shall not be liable if the winner is unable to travel due to failure to satisfy passport, visa, immigration, customs, health, or border control requirements.
10. Health, Fitness and Participation Suitability
The winner acknowledges that participation in the National Grand Prize experience may involve travel, physical movement, outdoor activities, scheduled excursions, and group-based experiences. The winner is responsible for assessing his/her own fitness, medical suitability, and readiness to participate. Flyco may require the winner to disclose relevant medical or mobility conditions where reasonably necessary for trip planning or safety management. Flyco reserves the right to restrict or decline participation in any specific activity where safety, health, or operational concerns arise.
11. Travel Insurance
Purchase of travel insurance is at the sole responsibility of the winner. Where travel insurance is facilitated, such insurance shall be subject strictly to the issuing insurer’s policy terms, coverage limits, exclusions, underwriting criteria, and claims processes. Flyco acts only as a coordinator or facilitator, where applicable, and shall not be responsible for any rejection, limitation, delay, or outcome of any insurance claim.
12. Third-Party Providers
Flights, hotels, transport, meals, attractions, event venues, and activities may be arranged through third-party airlines, hotels, operators, merchants, and service providers. All such services are subject to the respective providers’ terms, conditions, carriage rules, cancellation policies, safety requirements, and operational limitations. Flyco shall not be liable for the acts, omissions, defaults, delays, cancellations, schedule changes, closures, force majeure events, service failures, or insolvency of such third-party providers.13. No Cash or Transfer
The National Grand Prize is not transferable, exchangeable, refundable, or redeemable for cash, credit, or other alternatives, whether in whole or in part, except at the sole discretion of the Promoter. The winner may not sell, assign, nominate another traveler, or otherwise transfer any component of the National Grand Prize.
14. Conduct and Compliance
The winner must comply with all instructions, policies, safety measures, local laws, venue rules, airline requirements, hotel policies, and reasonable directions issued by Flyco or third-party providers during the trip. Flyco reserves the right to remove, refuse, or restrict participation of any winner whose conduct is unsafe, disruptive, unlawful, abusive, intoxicated, non-compliant, or likely to adversely affect the safety, enjoyment, or experience of others, without compensation.
15. Failure to Travel / No-Show / Withdrawal
If the winner fails to travel, misses any departure, check-in, activity, or scheduled program, withdraws voluntarily, or is denied boarding or entry for reasons not attributable to Flyco, the relevant portion of the National Grand Prize shall be deemed forfeited and no replacement, refund, or compensation shall be provided.
16. Media, Photography and Publicity
The winner may be photographed, filmed, or recorded during pre-trip, on-trip, or post-trip activities relating to the National Grand Prize. By accepting the National Grand Prize, the winner agrees that the Promoter, Flyco, and their respective agencies may use the winner’s name, likeness, voice, photographs, videos, testimonials, and trip content for publicity, promotional, marketing, social media, internal reporting, and related purposes without further compensation, unless prohibited by law.
17. Release and Assumption of Risk
By accepting and participating in the National Grand Prize experience, the winner acknowledges and accepts that travel and participation may involve risks, including but not limited to flight disruption, illness, injury, property loss, weather events, activity-related incidents, and travel delays. To the fullest extent permitted by law, the winner agrees to release and hold harmless the Promoter, Flyco, and their respective affiliates, directors, officers, employees, agents, and contractors from and against claims, losses, damages, liabilities, costs, or expenses arising out of or in connection with the winner’s participation in the National Grand Prize experience, except to the extent caused by fraud, wilful misconduct, or liability that cannot be excluded by law.
18. Limitation of Liability
To the fullest extent permitted under applicable law, neither the Promoter nor Flyco shall be liable for any indirect, incidental, consequential, special, punitive, or economic loss, including loss of enjoyment, loss of opportunity, loss of income, or additional personal expenses arising from or in connection with the National Grand Prize, travel arrangements, itinerary changes, or participation in any trip component.
19. Data Use for Prize Fulfilment
The winner acknowledges and agrees that personal data may be collected, used, disclosed, and processed by the Promoter, Flyco, and their respective service providers for purposes related to prize fulfilment, verification, travel booking, trip operations, insurance facilitation, emergency management, legal compliance, and administration of the consumer promotion, in accordance with applicable data protection laws and the Promoter’s and/or Flyco’s privacy policies.
20. Force Majeure
If the National Grand Prize or any part of it cannot be fulfilled, operated, or completed due to events beyond reasonable control, including but not limited to acts of God, natural disasters, severe weather, war, civil unrest, epidemic, pandemic, border closures, government restrictions, airline disruptions, labour disputes, or supplier failures, the Promoter and/or Flyco reserve the right to cancel, postpone, substitute, modify, or withdraw the National Grand Prize or any component thereof without liability, subject to applicable law.
21. Final Decision
All decisions of the Promoter relating to winner eligibility, verification, forfeiture, substitution, trip fulfilment, and interpretation of these Terms and Conditions shall be final, conclusive, and binding. No correspondence will be entertained.
22. Personal Data & Privacy
23. Contact Details
The trip organiser is Flyco Business Pte. Ltd. with business email admin@flyco.sg. The person in charge is Johnathan, who can be reached at +65 8222 9767.